Privacy Policy and Personal Data Protection – FSE INDUSTRY (GDPR Compliance)​

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Corporate Entity: FSE INDUSTRY SASU
Head Office: 6 Chemin du Vieux Colombier, 83130 LA GARDE, France
RCS Registration Number: 843 021 585 (Toulon)

FSE INDUSTRY collects and processes personal data as part of its business relationships with entities where you conduct professional activities or when you interact with the company’s website or social media pages.

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Collected personal date are:

• First and last name

• Professional email address

• Professional phone number

• Name and address of your organization

• Your role within your organization

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The sources of your data are:

• Data is collected through our purchasing or sales department, depending on whether FSE INDUSTRY acts as a client or supplier in its relationship with the entity where you perform your professional activities. Your data is then provided to us by the entity where you work, acting as a supplier or client of FSE INDUSTRY. These data are not sourced from publicly accessible sources.

• Data is collected directly from you during in-person meetings or solicitations via other means (phone, email, fax, mail, or other).

• Data is collected from FSE INDUSTRY's website or social media platforms.

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We may collect your personal data in several ways:

• During the creation of a customer account for the entity where you conduct your professional activities, facilitated by our commercial team.

• In the context of executing and managing the contract established with the entity where you work.

• When processing orders or responding to requests for quotations.

• At professional events where you provide us with your business card.

• Through interactions on our website, such as subscribing to the newsletter, requesting a quote, participating in a satisfaction survey, contacting us, and via social media pages of FSE INDUSTRY, as well as through the use of cookies.

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We may collect, store, and process your personal data, and combine it with other personal data you may have previously provided to us through different means, for the sole purposes of:

• Communicating with you, processing an order for the entity where you work, responding to a quotation request, and managing the relationship with the entity where you work.

• Executing contracts with a supplier, fulfilling a quotation request, or handling a complaint.

• Sending you our newsletter, if you are subscribed.

• Analyzing website traffic (via cookies).

• Offering you products tailored to your needs and conducting certain operations related to business prospecting.

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The processing of your personal data is carried out:

• Based on the execution of an order and the management of the client or supplier relationship (e.g., order processing, purchases).

• Based on the execution of pre-contractual measures taken at your request or ours (e.g., account creation, quotation requests).

• Based on our legitimate interest, such as for newsletters, promotional offers, or traffic analysis.

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The provision of your personal data is necessary for communication, the conclusion, and/or the execution of any contracts with the entity you represent.

Your personal data listed above must be provided in order to enable the creation of a customer account, the processing of orders and/or quotation requests, your subscription to our newsletter, responses to satisfaction surveys, or any inquiries initiated by you. Failure to provide the required data will prevent us from communicating with you or concluding the relevant contract.

The recipients of your data include:

• Authorized personnel from the marketing, sales, customer relations, prospecting, purchasing, administrative, logistics, and IT departments, as well as their hierarchical managers.

• Authorized personnel from the audit services (e.g., statutory auditors, internal control staff).

• Authorized personnel of subcontractors, provided the contract between the subcontractors and FSE INDUSTRY specifies obligations related to the security and confidentiality of the data, as well as the specific security objectives to be met.

• Administrative or judicial authorities when the transfer of personal data is necessary for identifying, apprehending, or prosecuting any individual potentially infringing on the rights of FSE INDUSTRY, other users, or third parties.

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The personal data collected is retained for the following durations:

• For individuals who are legal representatives or act within a client or supplier company of FSE INDUSTRY: Data is retained for 10 years after the end of the contractual relationship with the relevant client.

• For individuals who are legal representatives or act within a prospective company of FSE INDUSTRY or who have approached FSE INDUSTRY: Data is retained for 3 years from the date of collection or the last contact with you.

• For browsing and website usage data: The IP address obtained via the Google Analytics cookie is retained for 38 months from the date the cookie was deposited.

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In accordance with applicable regulations, you may request information at any time regarding your personal data held by FSE INDUSTRY, request its correction if it is inaccurate or incomplete, its deletion, or a restriction of its processing, where applicable, by contacting us at contact@fseindustry.com.

You also have the following rights:

• The right to obtain confirmation from FSE INDUSTRY as to whether your personal data is being processed and, if so, the right to access this data and receive information about the purposes of processing, the categories of personal data concerned, the recipients of the data, and the possible existence of automated decision-making processes and their logic. You can also request information about the data retention period, the other rights available to you, the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), and the source of the data if it was not collected directly from you.

• The right to data portability, where applicable.

• The right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL).

• The right to object to the processing of your personal data for reasons related to your specific situation. In any case, you have the right to object to the processing of your data for direct marketing purposes.

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You are responsible for maintaining the confidentiality of your account and password, as well as restricting access to your computer. You must inform us immediately if you have reason to believe that your password is known by someone else or if it is being used, or is likely to be used, without authorization.

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You also have the option to provide FSE INDUSTRY with instructions regarding the retention, deletion, and disclosure of your data after your death. These instructions may also be recorded with a certified "digital trustee." Such directives, or a form of "digital will," can designate a person responsible for their execution; if none is designated, the heirs of the individual will be appointed.